How buying and downloading works.

The short answers

How do I get my files?

After you pay on the studio's checkout page, the payment company emails you a download link and a receipt. The files are yours to save to your own device.

Is my card number safe?

This site never sees it. You type it on the checkout page of the payment company the studio uses, under their privacy policy.

What is the difference between Personal and Commercial?

Personal is for your own use. Commercial adds the right to use the files in work you sell or deliver to clients. Neither lets you share, resell or give away the files themselves. The licenses page spells out both.

Can I print a printable more than once?

Yes, as many copies as you need for yourself. Printing copies for other people to use needs a Commercial license.

The link says it has expired.

Write to the studio with the email address you used. A person sends a fresh link, usually the same working day.

I did not get an email.

Check the junk folder first. If it is not there, write to the studio with the product name and the address you used at checkout.

Can I get a refund?

Digital files cannot be sent back, so the studio refunds when the files do not open or are not what the listing showed, or when you bought by mistake and have not downloaded. Write within fourteen days.

Will it work on my device?

Each product page lists what it works with. If you are not sure, ask before buying and a person will tell you.

Do you offer a team or classroom license?

Not yet. Write to the studio with what you need and it will say what it can do.

Will the files be updated?

Small fixes are free: the studio sends the new version to everyone who bought. The product page shows the version and the month it was last updated.